HELEN Luxury Off Shoulder Navy Blue Evening Dress with Cape

🕒 Delivery Time: Depends on your destination. Total time includes processing + shipping.

🌍 Global Dispatch: We ship from warehouses in Poland, China, and Cyprus for quick, worldwide delivery.

💳 Payments: We accept all major payment methods, including Visa, MasterCard, American Express, Apple Pay, PayPal payments from customers worldwide.

Have questions?: Feel free to reach out to us for more information .

We're here to make your shopping experience as delightful as possible, including the return process. If, for any reason, you need to return an item, here's what you need to know:

✨ Items can be returned within 30 days of delivery, provided they're in their original condition. We always aim for your satisfaction with every purchase!

✨ Please note that for hygiene reasons, we cannot accept returns or exchanges for items such as lingerie (bras & panties), erotic lingerie, swimwear, and custom-made gowns. We appreciate your understanding!

✨ Currently, our policy does not offer exchanges for returned items. However, once your return reaches our warehouse, we will promptly process a refund to your original payment method.

✨ If you need a different size or color, simply place a new order. We're here to ensure your satisfaction!

✨ For international returns, customers are responsible for the return shipping fees. Thank you for your cooperation!

📌 Special Note to Customers

🔔 Please do not return items without first contacting us or initiating the return process through your account.

🛠️ Why It's Important:

• 🚀 Faster Processing: Starting the return through your account helps us track and expedite your request efficiently.
• ⏳ Avoid Delays: Direct communication allows us to provide specific instructions and address any concerns immediately.
• 🤝 Better Support: Our team can assist you in resolving potential issues, often without the need for a return.

Your cooperation ensures a smoother experience for everyone—thank you! 😊

Got any questions or need further assistance?

Don't hesitate to reach out to us.