Our average processing time for most products is 2–5 days. This period includes order verification, inventory check, packaging, and preparation for shipment. Please note that actual times may vary based on product availability, order volume, and special handling needs.
Returns accepted in 30 days
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. The buyer is responsible for return fees and any import duty, if applicable.
You should expect to receive your refund within 2 weeks of giving your package to the return shipper. This period includes:
Transit time to receive your return (5 to 10 business days)
Processing time once received (3 to 5 business days)
To return an item, log in to your account, view the order using the "Complete Orders" link under the My Account menu, and click the Return Item(s) button. We will notify you via email once we've received and processed the returned item.
We ship to United States👁️ Please check the size chart carefully before placing your order.
The Numoco Lila dress is a chic pleated number with short sleeves, crafted in a fashionable burgundy shade. Its waist belt delicately highlights the figure for a touch of femininity, while the hidden back zipper promises ease and elegance. Ideal for both formal and semi-formal events, this dress marries style with comfort. Made in Poland, it stands as a testament to superior quality and meticulous craftsmanship.
We're here to make your shopping experience as delightful as possible, including the return process. If, for any reason, you need to return an item, here's what you need to know:
✨ Items can be returned within 30 days of delivery, provided they're in their original condition. We always aim for your satisfaction with every purchase!
✨ Please note that for hygiene reasons, we cannot accept returns or exchanges for items such as lingerie (bras & panties), erotic lingerie, swimwear, and custom-made gowns. We appreciate your understanding!
✨ Currently, our policy does not offer exchanges for returned items. However, once your return reaches our warehouse, we will promptly process a refund to your original payment method.
✨ If you need a different size or color, simply place a new order. We're here to ensure your satisfaction!
✨ For international returns, customers are responsible for the return shipping fees. Thank you for your cooperation!
📌 Special Note to Customers
🔔 Please do not return items without first contacting us or initiating the return process through your account.
🛠️ Why It's Important:
🚀 Faster Processing: Starting the return through your account helps us track and expedite your request efficiently.
⏳ Avoid Delays: Direct communication allows us to provide specific instructions and address any concerns immediately.
🤝 Better Support: Our team can assist you in resolving potential issues, often without the need for a return.
Your cooperation ensures a smoother experience for everyone—thank you! 😊